Notice: Welcome to our new website!
Welcome to our new website, designed to help you do more online with us and to help us track, respond to and update you about your requests.
Thank you for giving us valuable feedback as we have developed the new website. Your views and suggestions have helped us enormously to make improvements and develop new features.
Work is continuously ongoing to help you do more online with us and also to help us be more efficient.
Please continue to help us provide useful online services that work well for you by giving us your feedback and suggestions.
Please note that you may need to update your bookmarks / favourites.
You told us that you found the old registration process unnecessarily complicated. We have simplified this and have also added the option to register and sign-in with your Facebook or Google account. You will also have a customer Profile, which we ask you to complete so that when you are logged in, your address and other contact details will be entered automatically when you use website forms.
My Account can also show you a quick glance at your council tax balance, your bin collection day and who is your councillor.
You don't need to be logged in to your account to use the website but it does mean you can see a record of your requests and only fill in your address and contact details once. Go to My Account / Register
See a record of all your requests and reports (made whilst logged in) and their progress as we deal with them. You can also see records of all your completed requests and reports.
When we need to tell you about something urgent, we will use the orange bar at the top of the screen. You will be able to see messages in this bar wherever you are on the website.
Data Protection and Privacy
Please read our data protection and privacy notice here