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Coronavirus (COVID-19) - Waste and Recycling

Waste and Recycling - Essential Information During the COVID-19 Epidemic

Due to the coronavirus outbreak and the ongoing response to this, kerbside collections are being prioritised over all other waste services.

Please bear with us. As expected, we are experiencing a few delays on rounds and a couple of missed collections as a result of major staff shortages due to the Covid-19 outbreak, with many of our staff being in the high-risk group or self-isolating in line with government advice.

There is currently a small delay is delivering the annual allocation of purple refuse sacks to some properties in North Powys. Resident who normally use purple sacks instead of a wheeled bin, who have not yet received their sacks, can use regular/black bags instead. Please remember that only three sacks will be collected each time (every three weeks, on your normal collection day).

Any residents needing extra recycling boxes for additional recycling (paper and card, plastic and cans, food waste or glass) can order more online. Our Waste Awareness team are also happy to offer advice on how to recycle more of your waste if you'd like some help. Also, don't forget our handy A-Z list of materials and how to dispose of them below.

You can still report a missed collection, and please be assured that we are doing all we can to maintain a normal service and we are aiming to collect any remaining bins as soon as possible.

We may have already rescheduled your collection, which the missed collection form will tell you. However, we may not be able to re-collect at all in some cases, and you may have to wait until your next collection. We apologise for the inconvenience but hope you understand in this unprecedented situation.

Please read on for service specific information, and you can still contact us by phone on 01597 826000 or at waste.awareness@powys.gov.uk if you need us.

 

Kerbside Collections

Kerbside collections are prioritised over all other waste services during the outbreak, but we may need to make revisions to collection frequency or how we collect your waste as the situation progresses. Keep checking this page for details, and use the bin collection day finder below to find specific details for your property.

There is currently a small delay is delivering the annual allocation of purple refuse sacks to some properties in North Powys. Resident who normally use purple sacks instead of a wheeled bin, who have not yet received their sacks, can use regular/black bags instead. Please remember that only three sacks will be collected each time (every three weeks, on your normal collection day).

You can also continue to order replacement bins, bags and boxes, as well as report missed collections. Please bear with us with, as it may take us longer to deliver, and it may not be possible for us to return to you in all cases for missed collections.

If you need help putting out the bins, we are still offering assisted collections for those who have them. You can also still apply for help if you don't get it already, but please bear with us as it may take longer to assess at the moment. The application page can be found in the links below.

If you need help putting out the bins, we are still offering assisted collections for those who have them. Please ensure you maintain social distancing and stay at least 2 metres clear of the operatives while they collect your waste and recycling. It is best to stay inside completely while they are there. You can also still apply for help if you don't get it already, but please bear with us as it may take longer to assess at the moment. The application page can be found in the links below.

Information on what can and can't be recycled at the kerbside is still available below, and we can still be contacted by phone on 01597 826000 or at waste.awareness@powys.gov.uk if you need us.

For any households with people with symptoms that fit the coronavirus, please follow the Public Health guidance on dealing with the waste:

"Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.
Other household waste can be disposed of as normal"

 

Bin collection day Bin collection day Get new bins or bags Get new bins or bags Missed Bin Collections Missed Bin Collections Help putting the bins out Help putting the bins out 

What do I do with my recycling and rubbish (household) What do I do with my recycling and rubbish (household) A to Z of waste and recyclable items A to Z of waste and recyclable items

 

 

Garden Waste Collections

Garden Waste collections form the kerbside are still currently in operation, but we may need to review this as time goes on.

We will update this page with further information as the situation unfolds.

Garden Waste Collections Garden Waste Collections Bin collection day Bin collection day Missed Bin Collections Missed Bin Collections

 

Bulky Waste Collections

As of 11th May 2020 we have resumed our Bulky Waste Collection Service.

Due to service priorities during Covid-19, we are temporarily unable to provide a quote for any items that are not in our standard list. We apologise for any inconvenience this may cause and will update this page when we are able to offer this again.

Bulky Waste collection Bulky waste collection

 

 

Recycling Centres

Household waste and recycling centres to reopen.
All five Household waste and recycling centres (HWRC) in Powys are now open, with restrictions.
In conjunction with our contractors, Potter Group, all welsh local authorities and Welsh Government, HWRCs across Powys will open for essential use only.

This essential use is for residents who have accumulated waste which cannot be collected through the normal kerbside collection service and which cannot be stored safely at home until the lockdown restrictions are eased.

Please think carefully before you decide to visit the HWRC. Non-essential use puts yourself, other members of the public and our staff at risk from spreading the virus.

The following changes and restrictions will apply to all five (Lower Cwmtwrch, Brecon, Llandrindod Wells, Newtown and Welshpool) HWRCs.

Please ensure that you read and follow there rules before visiting:

1. If you, or anyone in your household has coronavirus symptoms, you should follow the self-isolation guidelines you should follow government and NHS guidelines, self-Isolate and stay at home! Do not visit the HWRC.
Any personal waste, such as tissues or wipes, should be double bagged and left for 72 hours before being put out for collection in our wheeled bin or purple sacks.

2. You may be asked to provide proof of your address before entering the site - please have this with you and show it to a member of staff when asked.

3. Cars, other vehicles and trailers, including those that need a CVT permit, will now be allowed into the HWRCs. CVT permits must be placed against your closed vehicle window and will be scanned from the other side on entrance. No trade permits will be allowed for the time being. This helps us manage demand, enforce social distancing rules and control traffic levels. This will be continually under review and changed when appropriate.

4. A limited number of vehicles will be allowed onsite at any time - this will cause delays, please be prepared to queue patiently in your car. If there are too many people waiting to enter, you may be asked to return at a quieter time to avoid causing disruption to the highway and local communities.

5. Strict social distancing rules will be in place at all times. If these are breached, or you are abusive to staff, you will be asked to leave, and the police may be called.

6. If needed, to help with bulky or heavy items, a maximum of two people (from the same household) may leave the vehicle to unload. Where possible, these two people must stay together at all times whilst onsite, and not separate to take different materials to different skips/containers - more people out of vehicles onsite will result in a reduced number of vehicles allowed in at a time. Strict social distancing rules with other site users and staff still remain. Staff on site cannot help unload or carry items under any circumstances.

7. There will be a strict 10-minute time limit per vehicle when on site - please segregate waste before arriving to help keep your visit short.

Recycling centres re-opening FAQ's

Recycling Centres Recycling Centres

 

Commercial Vehicle or Trailer (CVT) Permits

All five Household waste and recycling centres (HWRC) in Powys are now open, with restrictions.

Cars, other vehicles and trailers, including those that need a CVT permit, will now be allowed into the HWRCs.

CVT permits must be placed against your closed vehicle window and will be scanned from the other side on entrance.

No trade permits will be allowed for the time being. This helps us manage demand, enforce social distancing rules and control traffic levels. This will be continually under review and changed when appropriate.

Commercial Vehicle or Trailer (CVT) Permits Commercial Vehicle or Trailer (CVT) Permits

 

Bring Sites

Due to government restrictions on all non-essential travel, we urge residents to comply with the law and not visit the recycling banks located in car parks etc. across the County.  The kerbside collection services will still be operating for glass and paper/card material, and bulky cardboard and textiles should be kept at home until restrictions are lifted.

 

 

Fly-tipping and Litter

You can continue to report fly-tips and litter problems to us using the links below. However, it may take us longer to deal with any reports as staff and vehicles are prioritised to kerbside collections.

Due to government restrictions on all non-essential travel, residents are urged not to conduct volunteer litter picks at this time. We are suspending the loaning of litter picking kits from libraries until further notice.
 

Report fly tipping Report fly tipping Report a Litter Problem Report a Litter Problem

 

Real Nappies Incentive Scheme

We are still able to process requests for cashback on the Real Nappies Incentive Scheme, but due to our staff home-working arrangements currently in place, we are only able to accept applications electronically, we cannot process any documents sent in by post. Please submit all forms and copies of documents required to waste.awareness@powys.gov.uk. Information on applying, and the terms and conditions for the scheme can be found using the link below.
 

Real Nappies Incentive Real Nappies Incentive

 

Commercial Waste Collections

We are currently still offering waste and recycling collections from businesses. Collections will take place as normal, but we will update this page and contact account holders if service changes are necessary.

We understand that under the circumstances, many businesses have had to close temporarily. You can contact the Commercial Recycling team on 01597 810829 or at commercial.recycling@powys.gov.uk to discuss your requirements.

Further information on the Commercial service can be found using the link below.

Trade Waste and Recycling Trade Waste and Recycling Trade Waste - Get new bins or bags Trade Waste - Get new bins or bags

 

Trade Recycling Permits

All five Household waste and recycling centres (HWRC) in Powys are now open, with restrictions.

No trade permits will be allowed for the time being. This helps us manage demand, enforce social distancing rules and control traffic levels. This will be continually under review and changed when appropriate.

If you are an annual Trade Recycling Permit holder, for taking commercial recycling to the Household Waste Recycling Centres, we can offer advice on alternative arrangements. You will not lose money for lost time on the permit while the sites are closed to Traders. We will extend your permit when the sites re-open to cover however long the sites were closed to you.

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