NOTICE: Implementation - £500 payment for care workers
Read more

National Trading Standards Estate Agency Team


NTSELAT-logo The National Trading Standards Estate and Letting Agency Team is run by:


View the Estate Agents Public Register here Estate Agents Public Register
Pay your Estate Agency Penalty Charge Estate Agency Penalty Charge Payment



The National Trading Standards Estate Agency Team is responsible for:

  • issuing individual banning or warning orders under the Act
  • maintaining a public register of such banning or warning orders
  • approving and monitoring consumer redress schemes
  • providing generic advice and guidance on estate agency matters, in conjunction with Citizen's Advice, the Chartered Trading Standards Institute and other partner agencies


The National Trading Standards Team does not:

  • mediate or arbitrate in individual complaints
  • award civil redress to aggrieved parties
  • generally conduct 'routine' investigations (these are the responsibility of local Trading Standards services)


Share this page

Facebook icon Twitter icon Email icon


Print icon